Responsible Gambling
At Voodoo Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be an enjoyable form of entertainment, and we take our responsibility seriously to ensure that our services are used in a responsible manner.
Our Commitment
Voodoo Casino is licensed and regulated by the UK Gambling Commission (License Number: 000-039372-R-319367-014) and adheres to all responsible gambling requirements set forth by UK legislation. We are dedicated to preventing gambling-related harm and promoting responsible gambling practices among our customers.
Recognising Problem Gambling
Problem gambling can affect anyone, regardless of age, gender, or background. It's important to recognise the warning signs:
- Spending more money on gambling than you can afford
- Gambling for longer periods than intended
- Chasing losses with bigger bets
- Borrowing money to gamble
- Neglecting work, family, or social responsibilities
- Feeling anxious, depressed, or guilty about gambling
- Lying about gambling activities
- Using gambling as an escape from problems
Responsible Gambling Tools
We provide various tools to help you maintain control over your gambling activities:
Deposit Limits
Set daily, weekly, or monthly deposit limits to control how much money you can deposit into your account. Limits can be decreased immediately but increases require a 24-hour cooling-off period.
Loss Limits
Set limits on how much you can lose over a specific period. Once reached, you won't be able to continue gambling until the period resets.
Session Time Limits
Control how long you spend gambling by setting session time limits. You'll receive notifications when your time is nearly up.
Reality Checks
Receive pop-up reminders showing how long you've been playing and how much you've spent during your session.
Self-Exclusion
Temporarily or permanently exclude yourself from accessing your account. Self-exclusion periods can range from 24 hours to permanent exclusion.
Account Closure
Permanently close your account if you no longer wish to gamble with us.
Setting Your Limits
To access these tools, log into your account and visit the "Responsible Gambling" section in your account settings. You can also contact our customer support team at [email protected] or call 0800 123 4567 (available 24/7) for assistance.
Underage Gambling Prevention
Gambling is strictly prohibited for anyone under the age of 18. We use advanced age verification systems and regularly monitor our platform to prevent underage gambling. If you suspect someone under 18 is using our services, please contact us immediately.
Financial Protection
All customer funds are held in segregated accounts with licensed UK banks, separate from our operational funds. This ensures your money is protected and available for withdrawal at any times, even in the unlikely event of our business failure.
Getting Help
If you're concerned about your gambling or that of someone you know, help is available:
GamCare
Free, confidential advice and support for anyone affected by gambling problems.
Website: www.gamcare.org.uk
Helpline: 0808 8020 133 (24/7)
Live Chat: Available on their website
Gamblers Anonymous
A fellowship of men and women who share their experience to help solve their gambling problems.
Website: www.gamblersanonymous.org.uk
Helpline: 020 7384 3040
BeGambleAware
Independent charity providing information and advice about gambling.
Website: www.begambleaware.org
Helpline: 0808 8020 133
Gordon Moody Association
Residential treatment and support for gambling addiction.
Website: www.gordonmoody.org.uk
Phone: 01384 241292
GAMSTOP
Free service that allows you to self-exclude from all UK licensed gambling operators.
Website: www.gamstop.co.uk
Third-Party Blocking Software
Consider installing gambling blocking software on your devices:
- Gamban - Blocks access to gambling websites and apps
- Qustodio - Parental control and website blocking
- Net Nanny - Internet filtering and monitoring
Contact Us
If you have any questions about responsible gambling or need assistance with any of our responsible gambling tools, please don't hesitate to contact us:
- Email: [email protected]
- Phone: 0800 123 4567 (24/7)
- Live Chat: Available on our website
- Post: Voodoo Casino, Customer Support, 123 Gaming Street, London, EC1A 1BB
Regular Review
We regularly review and update our responsible gambling policies and procedures to ensure they remain effective and in line with industry best practices and regulatory requirements. This page was last updated on March 15, 2026.
Remember: Gambling should be fun. When the fun stops, stop.
